Privacy Policy

Privacy Policy
Last updated: 07/07/2025
Website: www.otobail.com
Data Controller: Number 1 Car
Address: Shop No. 3, Avenue Ibn Khatib, Lots Iraqi RCE Sofia, Rue Moulay Abdesslam Ben Mchich, Fès, Morocco
Email: contact@otobail.com


1. Purpose of this Policy

This privacy policy aims to inform users of the website www.otobail.com about how their personal data is collected, processed, stored, and secured in compliance with the General Data Protection Regulation (GDPR) and Moroccan Law No. 09-08 concerning the protection of individuals with regard to the processing of personal data.


2. Data Collected

We collect only the data strictly necessary for managing our services:

  • Identification data: name, surname, phone number, email address

  • Booking data: rental dates, desired vehicle, payment information (if applicable)

  • Browsing data: IP address, browser type, pages visited

Data may be collected through:

  • Contact or booking forms

  • Cookies (with prior consent)

  • Communication by email or WhatsApp


3. Purpose of Data Processing

Personal data is collected and processed for the following purposes:

  • Managing vehicle bookings

  • Customer relationship management

  • Handling contact requests

  • Sending information or promotional offers (if consent has been given)

  • Improving user experience on the website


4. Legal Basis for Processing

In accordance with GDPR (Article 6) and Moroccan law, data processing is based on:

  • User consent (for cookies, marketing communications)

  • Performance of a contract (vehicle booking)

  • Legal obligations (e.g., invoicing, data retention)

  • Legitimate interest of Number 1 Car (service improvement)


5. Data Retention Period

Your data is stored only for as long as necessary to fulfill the purposes for which it was collected:

  • 3 years after last commercial contact (for prospects)

  • 5 years after the end of the contractual relationship (for clients)

  • 13 months for cookies from the date they are set


6. Data Recipients

Personal data is intended solely for Number 1 Car and its authorized technical service providers, strictly within the scope of the purposes outlined.

No data is sold, rented, or transferred to unauthorized third parties.


7. Subcontracting & Data Transfer Outside the EU

In the event that subcontractors or services located abroad (especially outside the EU) are used, we ensure appropriate safeguards are in place (e.g., standard contractual clauses, certified providers) to ensure a level of protection equivalent to that required by the GDPR.


8. Data Security

We implement all appropriate technical and organizational measures to ensure the security, integrity, and confidentiality of your personal data:

  • Secure hosting

  • Encryption of sensitive data

  • Restricted access to data

  • Regular system updates


9. Your Rights

In accordance with Law 09-08 and the GDPR, you have the following rights:

  • Right of access

  • Right to rectification

  • Right to erasure (right to be forgotten)

  • Right to restriction of processing

  • Right to object

  • Right to data portability

  • Right to withdraw your consent at any time

To exercise these rights, please send a request to:
📧 contact@otobail.com
A response will be provided within 30 days at the latest.


10. Cookies

When browsing our site, cookies may be placed on your device. You may accept, decline, or customize cookie settings at any time via the dedicated banner.


11. Changes to the Policy

This privacy policy may be updated at any time. We recommend reviewing it regularly. The last update date is shown at the top of the document.